Refund Policy

2021-04-18

To claim for a Refund, please check if the purchased Product(s) fall under the warranty as per the Warranty Policy.

If the Product(s) fall under warranty, then you can claim for refund based on the following conditions:

·        Customers can claim for Refund for the purchased Product(s) within 3 days from the date of receiving the Product(s).

·        Physically damaged and/or missing Product(s) cases will only be considered if reported at the time of delivery.

·        Amount of the Refund only covers the amount of Product(s) purchased.

·        Shipping and payment processing charges are non-refundable

·        If a coupon, discount, Voucher or special offer was part of the original order, the amount will be deducted as well.

·        If the mode of payment is online, then the amount will be refunded in the form of Store Credit or to the respective account/card through which payment was made at the time of order generation (discretion of www.medinepal.com) and the action is irreversible once done.

·        If the mode of payment is cash on delivery, then the amount will be refunded in the form of Store Credit only and the action is irreversible once done.

·        MediNepal.com reserves the right to compensate the claim in terms of Coupon/Vouchers as and when it deems fit.

·        www.medinepal.com reserves the right to deny any exchange for cases subject to hygiene.

·        www.medinepal.com reserves the right to amend this policy without prior notice.

 * Promotional items are strictly NOT refundable unless in the rare case of a manufacturing defect subject to the discretion of  www.medinepal.com