Terms & Conditions


Welcome to medi nepal website.

Please read these terms and conditions carefully before using this web site, web browser. Your use of www.medinepal.com (this "Web Site") confirms your acceptance of the following terms and conditions :

1. Products, Content and Specifications

Medi Nepal makes all rational efforts to display the attributes of all the listed products in an accurate manner to the best of our knowledge at the time of publishing. Changes in information may occur without prior notice. 

Information provided on this website is advised to be used as general information only. For specific treatment needs, we advise you to consult your Doctor or Pharmacist. Please visit in person to consult our pharmacists for advice or book an online appointment. 

It is your responsibility to follow all applicable local laws in regards to the possession, use and sale of any item purchased from this website. By placing an order, you are in complete agreement that the products ordered will be used only in a lawful manner. 

We reserve the right to limit the order quantity on any of the products or refuse services to any customer prior to any notice. We may also require/request verification of information prior to the acceptance and/or delivery of any product. 

2. Use of this Web Site

The design, text, graphics and content of this web site  are protected by copyright, trademark and may not be used except as permitted in these Terms and Conditions or with prior written permission from Medi Nepal. All rights reserved.

You may also not modify the materials or information published or downloaded from this website in any way or recreate or publicly display and distribute or otherwise use any information or the materials for any public or commercial purpose. Any unauthorized use of the website materials and information will be deemed as a violation of copyright laws, trademark laws, laws of privacy.

3. Personal Information 

Medi Nepal does not sell, rent or exchange any personal information that you provide to us through this website with any third party for commercial reasons. However, we do engage trusted online payment service partners to process payment and authorize services (internet banking or credit/debit card validation).

By using medinepal.com services, you consent to our collection and transfer of your information to our payment service partner websites.

4. Third-Party Links

This web site may contain links to websites that are not owned, operated or controlled by Medi Nepal or their respective affiliates. If you decide to access any other websites linked to or from this website, you do so entirely at your own risk. 

5. Inappropriate Material 

Users/Visitors/Customers are prohibited from posting or transmitting any threatening, unlawful, defamatory, obscene, pornographic or profane material of any kind or posting comments that could constitute or encourage conduct that would be considered a criminal offense or otherwise violate any laws of Nepal.

In addition to any remedies that we may have at law or in equity. If we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions. We may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this website. We will cooperate with the law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting such materials.

6. User Information

Other than personal information, which is subject to this web site's privacy policy, any material, information, suggestions, ideas, concepts, techniques, questions, comments or other communication you transmit or post to this web site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We retain the right to remove any or all User Communications that includes any material we deem inappropriate.

7. Children under 18

For their protection, we ask that children (under 18) do not submit information to us without the consent of a parent or guardian. 

8. Disclaimers 

The information, materials and services provided on or through this web site are provided "as is" without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither Medi Nepal, nor any of their respective affiliates warrant the accuracy or completeness of the information, materials or services provided on or through this web site.

The information, materials and services provided on or through this web site may be out of date, and neither Medi Nepal, nor any of their respective affiliates makes any commitment or assumes any duty to update such information, materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to the Nepal laws for any such prohibitions.

While Medi Nepal strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending updates on our site. medinepal.com is accurate and reliable however, no representation is made as to the completeness or accuracy of the information it contains.

We will not be held accountable during a rare event of a technical glitch that may occur during maintenance or high peak hours which may cause discrepancies in your shopping bill or overall experience. This includes(but is not limited to) inconsistencies such as cached images on your device resulting in discrepancies on discounts, promotions, shipping charges etc. 

9. Liability

In no event will Medi Nepal, or any of their respective staffs, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of this web site or APP, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained on any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. 

In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer's or supplier's warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this web site.

10. Revisions to these Terms and Conditions

Medi Nepal reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this web site. Please check the terms and conditions regularly.

11. Laws and Jurisdiction

These Terms and Conditions supersedes all prior written or oral representations, agreements or understandings relating to the subject matter of these Terms and Conditions (including any misrepresentation made by Medi Nepal) between you and Medi Nepal to the extent necessary to resolve any inconsistency or ambiguity between them.These Terms and Conditions will be governed by and construed in accordance with the laws of Nepal, without giving effect to any principles of conflicts of laws.

Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the courts of Nepal. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

12. Termination

We reserve the right to suspend or terminate your account or your use of this website at any time. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.